Prices listed are in US Dollars.
Prices
listed are for single artwork and for single surface carving only. Additional
charge may apply for multiple artwork or typeset, and double surface
carving.
Client
to supply camera-ready artwork (see Artwork Requirements) artwork needs to be
modified or cleaned up, you will be notified of any additional charges. There
is no art set up charge if the artwork is make-ready. No work will commence prior to written
approval. Every order will be
proofed electronically or by fax.
Design
& creating camera ready artwork available at $75.00 per hour, with a minimum
of 1hour per design.
Gift
packaging available, please call for quotation.
Custom
design available, please call for quotation.
30%
deposit upon approval of project, balance COD or approved credit
terms.
All
orders shipped FOB our plant.
Standard-lead time one to two weeks
from artwork approval. Two to four weeks for orders over 100 pieces. Rush
service available upon request.
Prices subject to change
without notice.
Returns/Corrections:
Engraving
mistakes are checked for accuracy against customer-supplied text and approved
art proofs. If we cause an error, we will replace it immediately at our sole
expense. Customer errors are replaced and re-billed with a courtesy discount. No
refunds or returns of custom engraving.
Product Quality:
Optical Crystal: 100% Clarity and
High Polish is Standard. Some minor bubbles (nearly invisible to the eye) will
occur in glue seams, and are not considered flaws.
Glass:
Near-perfect clarity, with some minor bubbles and flow-lines inherent to the
pouring process are considered acceptable.
Fine
Lead Crystal: Some bubbles, "chill marks" and flow lines are inherent to
handcrafted crystal with 24-32% lead content. This is considered
acceptable.
Marble: Natural stone contains many
variations. Color changes between similar pieces and "veins" are normal and
acceptable.